Privacy Policy

This Privacy Policy explains how DailyFitness24x7 ("we", "us", "our") collects, uses, shares and protects your information when you use our website, mobile application and related services (the "Service"), including when the app is downloaded via the Google Play Store or Apple App Store.

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, mobile number, password (stored securely, never in plain text).
• Health & fitness information: weight, fitness goals, dietary preferences, and progress you choose to share with your coach.
• Payment information: we do not store your card or UPI PIN; payment screenshots you upload are used only to verify and activate your plan.
• Usage data: pages visited, workouts completed, app interactions, and device/browser information, collected automatically to improve the Service.

2. How We Use Information

We use your information to:

• Create and manage your account, and assign you a coach and diet plan;
• Process payments and activate the plans or sessions you purchase;
• Send you service-related messages (via SMS, WhatsApp, or email) such as session reminders and plan updates;
• Improve our Service, troubleshoot issues, and develop new features;
• Comply with legal obligations.

3. How We Share Information

We do not sell your personal information to anyone. We may share information only with:

• Your assigned coach, solely to provide you with coaching and diet guidance;
• Service providers who help us operate the Service (e.g. hosting, payment verification), under confidentiality obligations;
• Law enforcement or regulators, where required by applicable law.

4. Cookies & Tracking

Our website may use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling them may affect some features.

5. Data Security

We use industry-standard measures — including encrypted password storage and restricted database access — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active, or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 7).

7. Your Rights & Choices

You may:

• Access and update your profile information from your account settings;
• Request a copy of the personal data we hold about you;
• Request deletion of your account and data, by contacting us (some information may be retained where required by law, e.g. payment records).

8. Children's Privacy

The Service is not directed at children under 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. Third-Party Links

Our Service may contain links to third-party sites (such as WhatsApp or payment apps). We are not responsible for the privacy practices of these third parties; please review their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or data requests, please reach us via our Contact page or on WhatsApp at +91 8726117472.